Shipping Time

Estimated Delivery: Our standard delivery timeframe ranges from 5-10 business days, varying by your specific location.

Order Processing Time

Processing Details: Orders are promptly processed within 1-2 business days. Should you place an order over the weekend or during a holiday, it will be processed on the next business day. Please note, during peak periods, such as major sales events or holidays, processing times may extend.

Tracking Your Order

Stay Updated: After your order is dispatched, we'll send you a confirmation email that includes a tracking number. This number allows you to monitor your package’s journey via our carrier’s website, keeping you informed every step of the way.

Shipping Area

Service Availability: Currently, our shipping services are exclusive to the continental United States, excluding Hawaii, Alaska, American Samoa, Guam, Marshall Islands, Puerto Rico, and other U.S. territories.

Damaged or Defective Items

Immediate Assistance: If your item arrives damaged or is found to be defective, please reach out to us within 48 hours of delivery. Our team is committed to resolving such issues by facilitating returns, replacements, or refunds as swiftly as possible.

Returns and Exchanges

Guidance on Returns: For comprehensive instructions on how to return or exchange an item, we encourage you to visit our Return Policy page.

Customer Service

We're Here to Help: Should you have any inquiries regarding your order or our Shipping & Delivery Policy, don't hesitate to contact our devoted Customer Service team at Email: alawooder@gmail.com. Your satisfaction and shopping experience are our top priorities! Thank You for Choosing Alawooder. Enjoy Your Shopping Experience!