Frequently Asked Questions

Discover the answers to your frequently asked questions about our products and services.

How do I log in/create an account?

Click on the icon of a person in the top right corner, next to the shopping bag icon.
Select the “Create My Account” option that is available
The website will then take you to a new page asking for your email address. Submit the email address you wish to receive emails about your order at.
After submitting your email address you will be sent a confirmation code that you must enter to login/create your account.
Can I shop without creating an account?
Yes, but we will ask you for your email address during the check out process so that we may send you a receipt, and tracking number.

How do I place an order?

Add items to your cart, proceed to checkout, and follow the instructions to make a payment.

How long will it take to receive my order?

Please visit our Shipping Policy Page for more information on all shipping questions.

Can I change or cancel/refund my order?

Please visit our Return Policy Page for more information on all return questions.

What if the product has problems during assembly?

If you encounter any issues during assembly, simply email us directly, and we'll guide you through the process.

Contact Us
For any other questions or concerns, feel free to reach out to us at alawooder@gmail.com. We'll respond to your inquiry as soon as possible.